Privacy Policy
Last updated 21 August 2026. This policy explains how Serious Tech Pty Ltd trading as LMTW ("we", "us") handles your personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Privacy is part of the product design here: members are known by first name only, and your surname is revealed only when two people mutually say they’d happily meet again.
Save my seat — free for founding members18+ · No card required · Your first get-together is free
1. What we collect
- Account details: email address, first name, surname, age, gender, city, and optionally your mobile number.
- Profile: interests, intentions (friends / open to love / both), meeting preferences, and your optional voice pitch (audio and transcript).
- Activity: events you book or host, venue votes, reviews you give (secret unless mutual), circle memberships, messages you send through the app, credits transactions, and referral invites.
- Technical: basic device and usage data via Google Analytics (see section 6). We do not collect precise location data.
2. Why we collect it
- To run the club: matching you into groups, booking events, managing credits, and operating circles and chat.
- For safety and integrity: reports, no-show tracking, and enforcing our terms.
- To improve the service (aggregate analytics) and to contact you about your account, bookings, or club news you’ve asked for.
3. What other members see
Other members see your first name, age, city, interests and intent — never your surname, email or phone. Your surname is revealed to a specific person only when you have both said you’d happily see each other again (enforced at the database, not just the interface). Your voice pitch is played to members you’re seated with. Reviews you leave are secret unless mutual.
4. Who we share it with
- Service providers who operate the platform: Supabase (database, authentication, hosting — data may be processed in Australia and overseas), Netlify (site hosting), Resend (email delivery), and Google Analytics (usage statistics).
- Venues, only the details needed to run an event you’re booked into (typically first name and group size).
- Others only where required by law, or to protect the safety of members or the public.
- We never sell your personal information.
5. Storage and security
Data is stored with Supabase (Sydney region where available) and protected by encryption in transit, row-level security, and access controls. No system is perfectly secure; if a breach is likely to cause you serious harm we will notify you and the OAIC as required by the Notifiable Data Breaches scheme.
6. Analytics and cookies
We use Google Analytics 4 to understand how the site is used (pages visited, funnel events like signups and bookings). It sets cookies and processes pseudonymous identifiers. You can block it with a browser setting or ad-blocker without affecting the service.
7. Your rights and choices
- Access and correct your information from your Profile page, or by asking us.
- Delete your account — ask the club team via the app or hello@lmtw.ai and we’ll delete your profile, messages and personal data, except records we must keep by law (e.g. financial transactions).
- Opt out of marketing emails any time via the unsubscribe link or by telling us.
- Complain to us first — we’ll respond within 30 days. You can also complain to the Office of the Australian Information Commissioner (oaic.gov.au).
8. General
- The service is strictly 18+; we don’t knowingly collect information from minors.
- We keep your information while your account is active and for a reasonable period afterwards for legal and safety purposes.
- We may update this policy; the current version lives at lmtw.ai/privacy. Material changes will be flagged in the app.
- Contact: Serious Tech Pty Ltd — hello@lmtw.ai.
Common questions
Who can see my surname?
No one by default — not even people at your events. It’s revealed to a specific person only when you both say you’d happily meet again, enforced at the database level.
Do you sell member data?
Never. We share data only with the providers who run the platform (Supabase, Netlify, Resend, Google Analytics), with venues for events you’re booked into, or where the law requires it.
How do I delete my account and data?
Message the club team in the app or email hello@lmtw.ai. We delete your profile, messages and personal data, keeping only what the law requires (like transaction records).
Private by design, social by nature.
First names only, secrets kept unless mutual — free for founding members.
Save my seat — free for founding membersFriends first — romance welcome, never required.